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Systems & integrations2 min read

Making supplier inventory useful to your customers.

Visibility into a manufacturer’s inventory can help a buyer plan an order, as long as it is clearly separated from stock already on your shelves.

Generated conceptual composition: a frosted-glass partition separates a foreground satin-aluminium picking tray and blank ivory card on an amber holder from a recessed matte-graphite supplier crate holding parts.
Distinguish your own ready-to-ship stock from inventory held by a supplier.

A customer opens a product page. Your own warehouse shows zero units on hand, while a supplier reports two hundred pieces available on their side. Should your storefront show that number?

Sharing supplier or manufacturer stock can help buyers make informed decisions, provided they understand what it means. External availability is neither stock sitting in your warehouse nor a confirmed next-day delivery.

Keep local stock distinct from external availability.

Sometimes the supplier ships directly to your customer; in other cases, the product first comes into your warehouse to be consolidated with the rest of the order. Each path carries very different handling times and shipping dates.

Rather than combining both figures into one generic stock count, the storefront should show where the inventory sits and what that means for fulfilment.

Plan for update intervals and missing feeds.

Supplier data depends on whatever interfaces or feeds each partner supports, which are not always real-time. The workflow has to account for when the count was last updated, and how the site behaves if an exchange stalls or expires.

At Progymédia, we walk through these boundaries with your team and partners so a raw stock figure never turns into an unintended promise. Starting with one supplier whose feed is dependable helps validate the workflow before expanding.

Three checks before exposing supplier stock

  • ✓ Can the buyer immediately tell your own warehouse stock apart from external supplier stock?
  • ✓ How often does the count refresh, and what does the site show when a feed is stale or unavailable?
  • ✓ What realistic lead time or human review step applies before confirming a delivery date?
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