One buyer often manages purchasing across several plants or branches. Sign-in should stay simple while keeping every order under the right account.
A single buyer frequently handles purchasing for several plants or branch locations. They use one email address, yet each division carries its own account record, shipping destinations and sometimes separate pricing agreements.
Asking that person to juggle separate logins adds friction to every order. A well-structured portal separates who is signing in from which customer account they are currently buying for.
Boutik already supports linking one user login to multiple customer accounts. Switching from one account to another updates the commercial context (pricing, permissions and locations) according to the user’s assigned role.
Clear visual cues then matter most: the active division must stay easy to spot throughout the session so buyers always know where an order will ship and which account will be billed.
Cart handling also requires an explicit project decision: if a buyer switches divisions mid-order, does each account keep a separate cart, start fresh or recalculate pricing? Agreeing on that behaviour prevents carrying terms from one division into another.
Access rules should also adapt smoothly as your customers’ teams evolve, whether for vacation coverage, a new branch or a role change.
A good-looking catalogue is only the start. The journey must account for customer terms, approvals and the work that follows an order.
An order placed over the phone can still have an online follow-up. A portal connected to your systems can bring useful information together, with the right access for each person.
